With over 25 years experience in the industry, an in depth knowledge of products and outside the box thinkers, we can guide you through the design process to completion of works. We have consulted on many projects, big and small, with architects and customers, priding ourselves on listening to your needs and offering the best design ideas, products and services.
Every fireplace is unique and we offer a bespoke service tailored to your individual home and personality. We have a well established relationship with a number of expert suppliers, who like ourselves understand that you the customer are the most important part of what we do.
If you would prefer to supply your own materials, we are always on hand to give honest, impartial advice and guidance on the suitability of a product. Believe us when we say we have seen it all.
They say you are only as good as your last job, and we are continually working harder and teaching ourselves new skills to try and give you the best craftsmanship this industry has to offer. Being one of the originals, we have developed skills and solutions that are being used by many in the industry today. we believe in the family feel, With a team of HETAS installers who all love what they do and will leave you feeling safe and secure with a new fireplace that will warm your home and heart.
We offer a chimney sweeping service by our very own Super Sweep, Pete. He is a family favourite amongst the Robert Neave family for his professionalism, sense of humour and super sweeping skills. Armed with a set of power sweeping rods and a can do attitude, Pete will give your flue system a thorough clean.
We know you will love your new fireplace and use it regularly. A by-product of this is a build up of soot in your chimney, which will need removing. Not only will the stove perform inefficiently due to reduced flue size, you will also get an increase in carbon monoxide. Maintaining your stove and flue system will not only save you money on fuel, but could save a life.
(Annually - Wood, Twice a year - Multi-Fuel - Depending on use)
All stoves need some form of maintenance over time, much like an MOT for a car. We will check:
Firebricks, rope integrity, fluepipe connections, glass cleanliness and repair or replace.
We will also advise on any outside influences that can effect the efficiency of a stove or flue system including fuel being used and changes to living environment.
We are now able to offer a camera survey of your chimney or flue system to give you a more detailed analysis of any problems that may have arisen. We can provide detailed pictures with a report of the assessment with suitable actions to rectify the problem, or if we can fix the problem on site, we will.