Covid-19 Update

Due to the Covid-19 outbreak and the latest Government guidelines, all on site work will be postponed until further notice.

If you require a site survey during this time, we are available to carry this out via a video call. 

Thank you for your co-operation and we look forward to seeing you soon.

Keep safe!

Our Services

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Design

With over 25 years experience in the industry, an in depth knowledge of products and outside the box thinkers, we can guide you through the design process to completion of works. We have consulted on many projects, big and small, with architects and customers, priding ourselves on listening to your needs and offering the best design ideas, products and services.

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Supply

Every fireplace is unique and we offer a bespoke service tailored to your individual home and personality. We have a well established relationship with a number of expert suppliers, who like ourselves understand that you the customer are the most important part of what we do.

If you would prefer to supply your own materials, we are always on hand to give honest, impartial advice and guidance on the suitability of a product. Believe us when we say we have seen it all.

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Installation

They say you are only as good as your last job, and we are continually working harder and teaching ourselves new skills to try and give you the best craftsmanship this industry has to offer. Being one of the originals, we have developed skills and solutions that are being used by many in the industry today. we believe in the family feel, With a team of HETAS installers who all love what they do and will leave you feeling safe and secure with a new fireplace that will warm your home and heart.

What we do

Thatch Installations

Chimney Breast Builds

Chimney Breast Builds

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Chimney Breast Builds

Chimney Breast Builds

Chimney Breast Builds

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Chimney Stack Builds

Chimney Breast Builds

Chimney Stack Builds

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Double Sided Stoves

Double Sided Stoves

Chimney Stack Builds

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The Unusual

Double Sided Stoves

Stone Surrounds

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Stone Surrounds

Double Sided Stoves

Stone Surrounds

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Chimney Sweeping & Servicing

Sooty and Pete

Safety First & Maintain your Warranty

Safety First & Maintain your Warranty

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We offer a chimney sweeping service by our very own Super Sweep, Pete. He is a family favourite amongst the Robert Neave family for his professionalism, sense of humour and super sweeping skills. Armed with a set of power sweeping rods and a can do attitude, Pete will give your flue system a thorough clean.

Safety First & Maintain your Warranty

Safety First & Maintain your Warranty

Safety First & Maintain your Warranty

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We know you will love your new fireplace and use it regularly. A by-product of this is a build up of soot in your chimney, which will need removing. Not only will the stove perform inefficiently due to reduced flue size, you will also get an increase in carbon monoxide. Maintaining your stove and flue system will not only save you money on fuel, but could save a life.

(Annually - Wood, Twice a year - Multi-Fuel - Depending on use)

Stove Servicing

Safety First & Maintain your Warranty

Stove Servicing

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All stoves need some form of maintenance over time, much like an MOT for a car. We will check:

Firebricks, rope integrity, fluepipe connections, glass cleanliness and repair or replace.

We will also advise on any outside influences that can affect the efficiency of a stove or flue system including fuel being used and changes to living environment.

Our Sweeping is only offered to existing Robert Neave Ltd installs

Camera Surveys

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We are now able to offer a camera survey of your chimney or flue system to give you a more detailed analysis of any problems that may have arisen. We can provide detailed pictures with a report of the assessment with suitable actions to rectify the problem, or if we can fix the problem on site, we will.

Cherry Picking

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Jason has 3 vehicles with incredible reach, each unique in it's own way.


Defender with 16m up, 7.5m outreach

Nissan with 20m up, 12m out

New Vehicle for 2019 - Info soon

Hetas Registered Installers 6834

Hetas Registered Installers 6834

Hetas Registered Installers 6834

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Being a member of Hetas is essential for installing solid fuel appliances. They exist to promote the safe and effective use of soild fuels and regulate the standards associated with all things fireplaces and flue systems.

Ready to Burn - Better Wood

Hetas Registered Installers 6834

Hetas Registered Installers 6834

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Wood selection is crucial, look out for this logo whenever your purchasing logs to get the best out of your lovely new wood burner.

National Association of Chimney Sweeps

National Association of Chimney Sweeps

National Association of Chimney Sweeps

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We are a member of this well established association committed in giving professional chimney sweeping, guidance on safe operation and technical knowledge.

The Guild of Master Craftsmen

National Association of Chimney Sweeps

National Association of Chimney Sweeps

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The Guild of Master Craftsmen is a long established tradition who bring together skilled craftsmen whose work has been vetted before allowing to carry the master craftsmen banner. So being invited to join was a huge honour to us and very much deserved.