Our Services

Design

With over 25 years experience in the industry, an in depth knowledge of products and outside the box thinkers, we can guide you through the design process to completion of works. We have consulted on many projects, big and small, with architects and customers, priding ourselves on listening to your needs and offering the best design ideas, products and services.

Supply

Every fireplace is unique and we offer a bespoke service tailored to your individual home and personality. We have a well established relationship with a number of expert suppliers, who like ourselves understand that you the customer are the most important part of what we do.

If you would prefer to supply your own materials, we are always on hand to give honest, impartial advice and guidance on the suitability of a product. Believe us when we say we have seen it all.

Installation

They say you are only as good as your last job, and we are continually working harder and teaching ourselves new skills to try and give you the best craftsmanship this industry has to offer. Being one of the originals, we have developed skills and solutions that are being used by many in the industry today. we believe in the family feel, With a team of HETAS installers who all love what they do and will leave you feeling safe and secure with a new fireplace that will warm your home and heart.

What we can do

Thatch Installations

Chimney Breast Builds

Chimney Stack Builds

Double Sided Stoves

The Unusual

Feature Fireplace Panels

Chimney Sweeping & Servicing

Sooty and Pete

We offer a chimney sweeping service by our very own Super Sweep, Pete. He is a family favourite amongst the Robert Neave family for his professionalism, sense of humour and super sweeping skills. Armed with a set of power sweeping rods and a can do attitude, Pete will give your flue system a thorough clean.

Safety First & Maintain your Warranty

We know you will love your new fireplace and use it regularly. A by-product of this is a build up of soot in your chimney, which will need removing. Not only will the stove perform inefficiently due to reduced flue size, you will also get an increase in carbon monoxide. Maintaining your stove and flue system will not only save you money on fuel, but could save a life.

(Annually - Wood, Twice a year - Multi-Fuel - Depending on use)

Stove Servicing

All stoves need some form of maintenance over time, much like an MOT for a car. We will check:

Firebricks, rope integrity, fluepipe connections, glass cleanliness and repair or replace.

We will also advise on any outside influences that can effect the efficiency of a stove or flue system including fuel being used and changes to living environment.

New for 2017 - Camera Surveys

We are now able to offer a camera survey of your chimney or flue system to give you a more detailed analysis of any problems that may have arisen. We can provide detailed pictures with a report of the assessment with suitable actions to rectify the problem, or if we can fix the problem on site, we will.

National Association of Chimney Sweeps

We are a member of this well established association committed in giving professional chimney sweeping, guidance on safe operation and technical knowledge.

The Guild of Master Craftsmen

The Guild of Master Craftsmen is a long established tradition who bring together skilled craftsmen whose work has been vetted before allowing to carry the master craftsmen banner. So being invited to join was a huge honour to us and very much deserved.

Hetas Registered Installers 6834

Being a member of Hetas is essential for installing solid fuel appliances. They exist to promote the safe and effective use of soild fuels and regulate the standards associated with all things fireplaces and flue systems.